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Since our inception, Sylvia & Terry  have been totally
focused on community engagement, organizational development, building capacity, leadership training and Equity, Diversity & Inclusion (EDI).

One Step at a Time Consulting, LLC is an interdisciplinary consulting firm focusing on training, services and product development. We have extensive experience in organizational development, leadership and team development, community engagement, diversity and inclusion, cultural competency, and change strategies. Our expertise helps organizations understand the foundation of leadership and how to improve and build leadership capacity, and explore and create sustainable leadership through systems change. We help organizations apply practical application through facilitated learning, experiential exercises, and assessment about the personal, interpersonal and organizational aspects of change leadership. Through our guidance, organizations explore their abilities to increase leadership competencies in a variety of areas.

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Sylvia Burgess, Ph.D.

Senior Consultant/CFO

Sylvia W. Burgess is the Vice-President of Operations and Senior Partner with One Step at a Time Consulting Services where her focus is on leadership, diversity and inclusion and community engagement. She holds a Ph.D. in Leadership Studies from North Carolina A&T State University and a BA in Speech and Language Pathology and MPA from University of North Carolina Greensboro. She has proven leadership and senior management experience in business, operational management, and training with the Center for Creative Leadership. Dr. Burgess has served as an adjunct professor at North Carolina A&T State University in the Leadership Studies doctoral program where her expertise was dissertation writing. Dr. Burgess is an active member in the community serving in several service roles. Dr. Burgess is a facilitator of team training and professional development for team building through classroom and simulation activities, strategy, and self-improvement subject matters. She has over 18 years of experience in teaching, facilitation, development and curriculum design in leadership development, diversity and cultural competency, community engagement, team building and conflict resolution. Dr. Burgess is a published author in the areas of spiritual capital and community engagement. She is the co-editor and author of "Lead the Way: Principles and Practices in Community and Civic Engagement."  


Terry Willie-Surratt, MBA, MSW, JD


Terry Willie-Surratt is the President and CEO of One Step at a Time. A graduate of the Cincinnati College of Law, Mrs. Willie-Surratt also has a MSW in Social Work from the University of South Carolina, a BSW from NC Agricultural and Technical State University and a MBA with a concentration in Human Resources from Strayer University. Mrs. Willie-Surratt brings a commanding blend of legal, social and organizational development expertise. As a consultant, she has over 15 years of experience in developing community relations and partnerships, board development, personnel management, grant writing, project and grant management, fundraising and organizational infrastructure design. She has extensive experience in developing and implementing soft skills training designed to allow the participants to develop soft skills, abilities, and traits that they need to function in a work environment.

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